“I would just like to thank you for recent courses received by the sales, reservations and banqueting teams.

The fact that we covered various aspects of business from – personality styles, conflict, attitude, telephone skills, understanding client needs as well as presentation skills has really changed the way we approach our daily duties.

The information passed onto us, will be a great benefit to the team and our success going forward.”

Colin Morom
Executive Sales Manager
Orient-Express Hotels, Africa
The Westcliff, Johannesburg